La Jolie Ronde Ltd
43 Long Acre
In accordance with the General Data Protection Regulation and related UK data protection legislation, we are committed to protecting the confidentiality and security of the information that you provide to us.
This Privacy Notice is designed to help you understand how we collect and use your information.
If you have any questions or queries about this policy, please contact us.
Who we are
La Jolie Ronde (also referred to in this Notice as “we”, “us”, or “our”) means La Jolie Ronde Limited.
How to contact us:
La Jolie Ronde Ltd, 43 Long Acre, Bingham, Nottingham, NG13 8AG
Why we need and how we use your personal information
We only collect, use and store your information where we have lawful grounds and legitimate business reasons to do so.
We collect, use and store your personal information to fulfil requests for information, quotes, products and services as part our educational publishing, extra-curricular languages classes and educational tours business. It may also be used to verify your identity, to administer payments and to enable us to meet our safer recruitment obligations for people working with children.
The use of your data is essential for us to manage our agreements with you. We may also use it keep our records up to date, to notify you about changes to our service and to help us in developing new products and services.
If you do not provide the information required, we are unlikely to be able to meet our agreement with you and may not be able to provide certain services to you.
We may monitor calls, emails, text messages and other communications with you. When you contact us, we may keep a record of that correspondence and any information provided to us during that or any subsequent communication.
We would like to keep you updated about our relevant products and services by email, SMS and/or telephone. If we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes we will only do so with your consent. Your consent will be obtained specifically at the appropriate time.
If you have already consented and wish us to stop using your information for this purpose or any other purpose, then please contact us.
Nature of personal information
Personal data is any information that may identify a living individual.
We collect personal information such as name, contact details, date of birth, gender, employment details and other personal details depending on the nature of the services we offer.
We may collect, use and store sensitive personal information such as criminal convictions in relation to processing an enhanced disclosure check, which is required for anyone operating under licence to us working with children. This information may be shared with schools and nurseries where our extra-curricular classes take place. Where necessary, we shall obtain your consent to the processing of such information.
We will only supply your personal information to other parties where such a transfer is a necessary part of the activities that we undertake, where you give us consent or where we are required to do so by law or regulation (e.g. where the disclosure is necessary for the purposes of the prevention and/or detection of crime).
We may also disclose your information to service providers engaged to perform services on our behalf. Such service providers are contractually restricted from using or disclosing the information we give them except as necessary to perform services on our behalf or to comply with legal requirements.
We only share your information if we are satisfied that our partners or suppliers have sufficient measures in place to protect your information in the same way that we do.
We may also disclose personal information to new owners of our business if we are subject to a merger or acquisition. Disclosure may also be made to enable company audits, regulatory inspections or to investigate a complaint, suspicion of fraud or a security threat.
We never share your information outside our organisation for marketing purposes.
You understand that we may disclose the information you provide to relevant other parties for the purposes described in this Notice.
Transfer of personal data outside the EU
Certain personal information held on our Information Technology systems may be transferred across geographical borders in accordance with applicable law.
By providing us with your information, you consent to the collection, international transfer, storage, and processing of your information. These transfers are governed by European Union (EU) standard contractual clauses or equivalent data transfer agreements to protect the security and confidentiality of personal information.
How long we keep information about you
We will keep your information for as long as it is required to enable us to provide quotations, administer your licence agreement, supply goods and services and respond to any claims or complaints. Our data retention policy is available on request. Once we decide that we no longer need your information it will be securely and confidentially destroyed.
Our websites do not store or capture personal information (unless the user has submitted an enquiry or made a purchase), but merely log the user’s IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the web server.
- To track visitor data, including search terms, for the purposes of gaining anonymous visitor data via Google Analytics. No personal information is captured and, as per Google’s usage policy, individual users cannot be identified.
- To provide temporary storage for shopping baskets.
- To identify that a licensee has logged in, so they remain logged in for the duration of the current session, or until they log-out.
Your data protection rights
You have certain legal rights under UK data protection law and regulations, summarised as follows:
- The right to be informedabout our data processing activities, including through Privacy Notices such as this.
- The right of access to the personal information we hold about you. To request a copy of this information you must make a subject access request in writing to us.
- The right of rectification. You may ask us to correct any inaccurate or incomplete data within one month.
- The right to erasure and to restrict processing. You have the right to have your personal data erased and to prevent processing except where we have a legal obligation to process your personal information. You should bear in mind that by exercising this right you may hinder or prevent our ability to provide products and services.
- The right to data portability. On your request, we will provide you with your personal data in a structured format.
- The right to object. You have rights in relation to automated decision making and profiling to reduce the risk that a potentially damaging decision is taken without human intervention. You can object to your personal data being used for profiling, direct marketing or research purposes.
If you want to invoke any of these rights, please write to us at the above address.
Withdrawal of consent
Where you have provided your specific consent to the use of personal data, you may withdraw that consent by contacting us at the above address.
How to make a complaint
If you wish to make a complaint about how we hold or use your data, please contact us at the above address.
If you are dissatisfied with how we deal with your complaint, you may contact the Information Commissioner’s Office:
The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Phone: 08456 30 60 60 Website: www.ico.gov.uk